![]() ![]() In line with Government guidelines we strongly advise customers not to travel to visit our depots to either hand over or collect parcels. Please follow the instructions on the card.Ĭustomers and recipients attending Parcelforce depots This will apply to all deliveries that normally require a signature. Our drivers will log the first and last name of the person accepting the item on their devices, then put 'XP1' in the signature field, and we will record the geolocation of the delivery. This will ensure your item is delivered securely rather than being left outside. ![]() Having initially knocked on your door the driver will then step aside to a safe distance while you retrieve your item. In order to protect both our people and customers, as much as possible, we will not be handing over our hand-held devices to customers to capture electronic signatures. The following information has been taken from the Parcelforce website, here.Ĭhanges to our delivery procedure in relation to signing for and receiving items in the UK "Throughout the pandemic, every decision we make puts the health of our people and customers first.” The spokesperson added: "We remain grateful to all our customers in these areas for their patience and understanding as our dedicated workforce work hard to deliver exceptional volumes, whilst also adhering to necessary social distancing measures. Parcelforce said that every decision is made with the health and safety of its staff and customers at the forefront. The company has thanked all of its customers for their support during this difficult time. Nine things Boris Johnson revealed today - including schools going back, intensive care and Brazil variant.Several Princess Yachts employees isolating after Covid case outside of work."We are working hard to deliver as normal a service as we can, drawing in extra resource and offering additional overtime where possible." Read More Related Articles This has a direct impact on our staffing levels, especially in areas where there are higher levels of local outbreaks. “Like most organisations, we have a number of employees who are self-isolating in line with government guidance. "Despite our best endeavours, it is possible that some areas of the country may experience a reduction in service levels due to the ongoing impact of COVID-related staff absences and necessary social distancing measures at Parcelforce Worldwide sites. You can stay up to date on the top news near you with PlymouthLive's FREE newsletters – enter your email address at the top of the pageĪ Parcelforce Worldwide spokesperson said: “Across the UK, our people are working hard to deliver as comprehensive a service as possible to all our customers in challenging circumstances. The delivery company did not confirm how many workers were isolating or sick, but said that "like most organisations, we have a number of employees who are self-isolating" in line with Government guidance.Ī spokesperson for the company said that it is "drawing in extra resource" and is offering additional overtime where possible to ensure parcels are delivered. PlymouthLive understands that around 35 members of staff at the Roborough branch are off due to a Covid-19 related absence. Parcelforce has said its staff are "working hard to deliver as normal a service" as it can after a number of employees had to isolate.
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